1. Who this policy covers
This policy explains how personal information is handled when you visit vaultimary-ai.com ("this website", "we", "us"). It applies to visitors worldwide, including the United Kingdom, the European Economic Area, Canada and Australia.
Creating a trading account is a separate process. When you click a sign-up button you leave this information site for the registration page, which has its own privacy notice. Please read it before submitting any details there.
2. Information we collect
- Messages you send us — your email address, name (if given) and the content of your message.
- Technical data — browser type, device, approximate region and pages visited, collected in aggregated form to keep the site fast and secure.
- Preference cookies — if you choose a language, a cookie called
googtransremembers your choice.
We do not knowingly collect sensitive data, payment details or ID documents on this website.
3. How we use your information
- To reply to your questions and correction requests.
- To understand which pages are useful and improve our content.
- To keep the website secure and prevent abuse.
- To meet legal obligations.
We never sell your personal information.
4. Legal bases (UK GDPR / EU GDPR)
We rely on legitimate interests for running and improving the website, consent for optional preference cookies, and legal obligation where the law requires us to keep records.
5. Cookies and third-party services
This website uses a small number of third-party services:
- Google Fonts — delivers the typefaces used on the site; your browser connects to Google servers to load them.
- Google Translate — loaded only if you pick a language other than English. Google may process the page text and your IP address to provide the translation.
You can clear or block cookies in your browser settings at any time; the site will still work in English.
6. How long we keep data
Emails are kept for up to 24 months so we can follow up on ongoing conversations, then deleted. Aggregated analytics data is kept for up to 26 months. Language cookies expire when you clear them or switch back to English.
7. Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- ask us to correct or delete it;
- object to or restrict certain processing;
- withdraw consent at any time;
- complain to your data protection authority — the ICO (UK), the Office of the Privacy Commissioner of Canada, or the OAIC (Australia).
To exercise any right, email support@vaultimary-ai.com. We'll respond within one month.
8. International transfers
Some service providers may process data outside your country. Where that happens, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions.
9. Children
This website is intended for adults aged 18 and over. We do not knowingly collect information from children.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top will always show the current version. See also our terms and conditions and disclaimer.